Customer help
Questions about account access, sender setup, billing, missing letters, or book generation.
Contact
Contact Letters Home.
Reach out for collection help, sender setup questions, billing, or partnership ideas.
How we can help
We are here to help.
Partnerships and referrals
Have an idea about working with Letters Home? Feel free to reach out and we can make something happen.
Before you write
Send the useful details.
- What you need help with
- Your name and best reply email
- Collection name, account email, screenshot, or error text if it helps
Security note
Don't send passwords or full card numbers by email. We'll never ask for them.
Suggestions and roadmap
Help shape what we build next.
Suggest ideas, vote on what matters, and see which requests are planned, selected, in progress, done, or declined.
Sign in to submit suggestions and vote. Everyone can read the roadmap.
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Direct contact
Email us
Reveal the address only when you need it. This helps reduce basic bot scraping of the inbox.